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🕐 Office Hours
| Monday – Friday | 9:00 AM – 5:00 PM |
| Saturday | By Appointment |
| Sunday | By Appointment |
⏱️ Response Time
We typically respond to all inquiries within 24 hours during business days.
For urgent matters, please call us directly.
Frequently Asked Questions
How long does the claims process take?
Timelines vary case by case and can’t be guaranteed. The VA ultimately controls how quickly decisions are made, and timing depends on factors like complexity, evidence needs, and VA processing volume. We’ve seen decisions come back in as little as a month, and we’ve also seen cases take a year or longer. We’ll keep you informed throughout the entire process.
What documents do I need?
Start with your DD-214 and any medical records you already have. If anything is missing, don’t worry—we’ll help you identify what’s needed and assist you in obtaining it. Once you begin the process with us, we’ll walk through your case in detail and explain which additional documents or evidence may strengthen your claim.
Can you help with denied claims?
Yes. A denial doesn’t always mean the end of the road. We help clients understand why the VA denied the claim, develop a plan to address those issues, and prepare a stronger submission moving forward. We’ll walk you through the available pathways and what evidence can make the biggest difference.
Is the consultation really free?
Yes. Your initial consultation is free and there’s no obligation to move forward. We’ll review your situation and explain your options so you can make an informed decision.